How Executive Support (ES) use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

We also use cookies to improve your browsing experience, like keeping you logged into our systems. These are called system cookies.

You can read more about these cookies here: https://www.aboutcookies.org.uk/. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What we collect

We may collect the following information:

  • The IP address of the site that may have referred you.
  • Your IP address.
  • The web page from which you linked to us.
  • The product identifier for version and make of browser (e.g. Internet Explorer 7.0).
  • The operating system that you are running (e.g. Mac OS, Windows, Linux).
  • Search words or terms that are passed from a search engine (e.g. Google, bing, Yahoo).
  • We also collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors.

What we do with the information we gather?

We require & collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. 
  • We may contact you by email or phone. We may use the information to customise the website according to your interests.
  • We may use the information we gather to help our partners serve you more relevant advertising on other sites that we visit

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.