More than half of our communication is through our body language. From our facial expressions, to the way we position our arms, to the direction we position our torsos. In an office environment, it’s incredibly valuable to understand some key body language signs when dealing with managers, subordinates, peers, colleagues or external clients. After this session you will be able to position people around a room in a way that makes the shy more comfortable and the confident a little quieter. You will notice the signs of people who are bored or who just really want to leave the room, and be able to direct the meeting accordingly.
For more information on this topic, view Yvette’s #AdminChat on our YouTube channel, and read her article for Executive Secretary Magazine