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Selvaggia Fagioli

Co-Founder and COO of The Assistant Academy

Co-Founder and COO of The Assistant Academy

Selvaggia Fagioli is the Co-Founder and COO of The Assistant Academy and is a strategy mentor with over 15 years of experience as an Executive Assistant and Business Partner.  She is passionate about start-ups and innovation and loves improving business processes and information flow. Selvaggia holds an Executive MBA from MIP-Politecnico di Milano. She is the President of the Umbria Business Group Association, which aims to create business through networking.

  • Project Management Applied to Office Processes

    This course is co-presented with Michela Luoni.

    • Do you manage a team (even a small one – like you and your executive)?
    • Do you want to have the current situation immediately available?
    • Do you prefer to receive and respond to the comments of your collaborators independently when you have time?

     

    You are ready to upgrade your work routine! At the end of this training course, you will be able to rearrange your working pattern smoothly and effortlessly.

    Unit 1

    • Project Management fundamentals
    • Why working on projects is crucial
    • Overview of the principal project management methodology
    • Corporate culture and change management principles

     

    Unit 2

    • Kanban essentials
    • Trello – use our premade, EA-approved template

     

    Unit 3

    • Case study

     

    This course can be delivered as four virtual sessions (4 hours per session) or as a two-day in-house course

     

  • Using Kanban Methodology and Trello to Tame Your Daily Routine

    This course is co-presented with Michela Luoni.

    Our tailor-made training teaches you how to blend your daily routine into a Trello template that works for YOU. Work doesn’t happen at the same time for everyone. Asynchronous communication and visible processes can save you time, effort, and misinterpretation.

    In this session, we will introduce you to one of the most accessible (and free) Project Management tools: Trello!

    You will learn how to turn your daily routine into a Trello board. And, by introducing an agile approach, we will guide you to achieve better results in your support activities.

    Learning Objectives

    • Kanban essentials
    • Trello – use our premade, EA-approved template

     

    This course can be delivered as two virtual sessions (4 hours per session) or as a one-day in-house course

  • How to Make the Most of Your 24 Hours

    This course is co-presented with Michela Luoni.

    We all have the same amount of time, but we don’t always use it wisely or make the most of it.

    Beyond the theory of what you “should” do, during this training course you will learn a method that works for you, looking at what you could change in your daily routine and what you cannot (yet) modify.

    We will cover:

    • Time management principles
    • Personal time assessment
    • Acknowledge your time stealer
    • How to make an impact at work while keeping a good collaboration with the rest of your team.
    • PDS: Prioritize your tasks, work on the most valuable, and Delegate and Say NO with assertiveness when needed.

     

    This course can be delivered as two virtual sessions (4 hours per session) or as a one-day in-house course

  • Build Your Digital Toolbox: Apps, Software and Tips to Have Everything You Need at Your Fingertips

    This session is co-presented with Michela Luoni.

    Just as every business is different, every person has their own style and preferences.  Your choice of methodology and tools reflects your own needs:  what is easy to use for one person can be cumbersome for another.

    During this session, you will explore how the use of apps increases efficiency and collaboration within the office and discover which apps suit your work style, and lifestyle, best.

    We will cover:

    • Business and personal tools for managing time, expenses, tasks, workloads, and to communicate swiftly.
    • File sharing, e Cloud, archive

     

    Duration: four hours (virtual session)

  • The Assistant Academy Career Canvas®

    This session is co-presented with Michela Luoni.

    Are you new to the role or a seasoned assistant?

    Are you tempted to embark on a change of profession?

    Either way, we have a life-changing asset: imagine if, at each stage of your career, you could use a compass with which to monitor when (and if ) you are progressing.

    You may need to assess your professional situation once (or more) in your lifetime, and our Career Canvas is the perfect tool for you.

    Whether you’re happy where you are or want to be challenged, our Canvas will help you define your career goals (as an employee or freelancer) and the path to achieving them.

    This course can be delivered as two virtual sessions (4 hours per session) or as a one-day in-house course

  • Value Propostion, Offering and Positioning as a Virtual Assistant

    This course is co-presented with Selvaggia Fagioli.

    Tired of your humdrum job? If you’re over-skilled for the current market, finding another job opportunity with a better salary can be daunting.

    What would it be like to choose your working hours and your commitments, instead?

    The transition from employee to a freelance professional or Virtual Assistant isn’t always plain sailing. One of the first stumbling blocks to overcome is learning how to market your skills and experience to define your niche: which services to offer, to which target.

    Customers can be worse than recruiters! If they are not clear about what your competitive advantage is over others in the market (USV),  and how you can serve their business, you will go unnoticed.

    We will guide you through this journey, using the Lean Canvas and Lean Startup Methodology to define your go-to-market strategy.

    This course can be delivered as four virtual sessions (4 hours per session) or as a two-day in-house course

  • How to Support Your Manager with their Budget Responsibilities

    Knowledge of the principal processes of budgeting, accounting, and finance is a must-have for any support professional.

    As a trusted business partner, we are aware of confidential information relating to the financial needs of our department.

    Many of our daily activities such as event and travel organisation, expense reports, purchasing order requests, and negotiating with suppliers, require mathematical and analytical skills.

    The digitalisation of these processes spans Excel to the most sophisticated ERP and dashboards.

    This course can be delivered as two virtual sessions (4 hours per session) or as a one-day in-house course

  • Follow the Money! Personal and Business Finance for Virtual Assistants

    You are a skilled professional who offers first-rate services that capture the interest of many potential customers, but have you ever considered the sustainability of your business model?

    Do you have enough margin to pay for your expenses?

    Do you have competitive pricing?

    Many virtual assistants and freelancers fail to estimate the break-even point of their business and spend too much time on tasks that are not budgeted. Or worse, since they work remotely, they tend to consider that they have zero expenses.

    Deep dive into the financial side of your business, even if figures are not your best friend! At the end of the course, you will have a better comprehension of your business dynamics and how to get paid what you’re worth.

    This course can be delivered as two virtual sessions (4 hours per session) or as a one-day in-house course

  • Business Strategy

    Support professionals need to sharpen their business acumen to work in partnership with their managers at the top level.
    How can a strategic analysis process help decision-making in a business ecosystem?

    During this course you will learn the fundamentals of strategic management, improving the specific skills required to remain competitive in the job market.

    We will cover:

    • The what and whys of your company strategy
    • What motivates your manager
    • How to avoid conflicting business and personal goals
    • Could you work with your manager, not against him?
    • How to support your manager and your team to align activities and goals

    By completing this strategy course, you’ll be able to:

    • Acquire specific knowledge of perspectives, frameworks, and concepts within strategic thinking as well as companies’ mission, vision and corporate social responsibility;
    • Assess your company’s strengths and weaknesses, about customers, supply chain, competitors and stakeholders;
    • Recognise external factors influencing your company results (PESTLE Analysis);
    • Understand your company’s core competencies, competitive advantage, and value chain activities.

    This course can be delivered as two virtual sessions (4 hours per session) or as a one-day in-house course

  • Processes or Procedures? Use Them Both to Create Easy Office Routines That Save You Time and Effort

    In the VUCA (volatile, uncertain, complex, and ambiguous) world in which we live, having some fixed reference points helps to reduce the number of errors and increase your productivity.

    Although there is no limit to the processes that can be mapped, we will start by taking into consideration the major ones that affect your work routine.

    I will introduce you to the lean approach to managing your activities results in quick, hands-on procedures to share with your manager and team.

    This course can be delivered as two virtual sessions (4 hours per session) or as a one-day in-house course

  • Tame Your To Do List with Trello

    Learn how to really get things done with Trello, one of the most accessible (and free) Project Management tools.

    Trello can be useful if you:

    • manage a team (even a small one – like you and your executive);
    • prefer to have the most recent updates always to hand;
    • choose to receive and respond to the comments of your colleagues and boss proactively, at your own time.

     

    Learning Objectives:

    • learn how to turn your daily routine into a Trello board
    • use an agile approach to achieve better results
    • reduce downtime and work in progress, in a lean and efficient way
    • assess the right priorities and decide how to tackle them
    • make use of the new tool and approach in your daily routine

     

  • Marco Rapaccini - Start-upper and CEO

    Selvaggia is a strategic partner for our startup. Without her, we couldn’t achieve significant economic and financial goals. Her dedication, motivation and suggestions are helping us to define our priorities for exponential growth in 5 years clearly. We are not just planning. We are building something different.

  • Sara Di Battista - Shoe Designer

    I got to know Selvaggia through social channels and met her through digital platforms.

    Her advice was essential as support in choosing to attend a course that could broaden my career opportunities.

    Selvaggia, with her empathy, understood what my needs could be and guided me in seeing things by analysing different points of view. Her availability was excellent!

  • Jodi-Ann Lewis - Audit and Accounting professional

    Selvaggia is amazing – both in personality and at what she does. She is extremely responsive and goes above and beyond whatever is requested of her. From our initial phone call to meeting in person, she demonstrated professionalism and also a genuine desire to help me obtain answers to questions I had. I immediately felt comfortable working with her as she showed such an approachable and pleasant demeanour. She understood what I wanted to accomplish and figured out the best way to achieve it, and what I like most was that she kept me informed every step of the way and checked in frequently, offering to help with tasks I had set out to try and figure out how best to complete them on my own. She is trustworthy, patient, knowledgeable in her field, practical in her approach, thinks outside of the box, and consistently delivers on her commitments.

  • Andrea Carboni - CEO & Co-founder eShoppingAdvisor

    I met Selvaggia thanks to a friend, and she immediately made herself available as my mentor to support me in the management of my innovative Startup eShoppingAdvisor.

    In addition to a series of useful tips on personal and team management, she guided me through the applications both for the LVenture accelerator and for BVL (Bootcamp Venture Lazio). Here, regarding the first application, we arrived among the top 10 startups, and now we are inside while regarding BVL, the first positive result has already arrived. I can, therefore, personally testify to Selvaggia’s seriousness and professionalism. Thank you!

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