Laura Belgrado

In this thought-provoking and practical session, world-class EA and trainer Laura Belgrado will explore how to work with high-level executives. The session will cover communication, organisational skills, forward and innovative thinking and a pro-active approach. Confidence and assertiveness is also key in assisting these high-level managers. Discover why now is the golden age of the Executive Assistant. Learn about how a skilled Assistant generates ROI for their business Explore the 10 key skills needed to be an exceptional Executive Assistant.

For seasoned professionals, the ability to move on to new responsibilities, to perform at a higher level or to move up relies on having someone who can step in for you or someone to whom you can delegate. At the same time, those who are coming after you can’t learn everything they need from books or training classes; they need the benefit of your experience in order to master teamwork, initiative, priorities and more. We’ll explore the coaching style of leadership, how to be a good mentor, and tools you can use to help others grow professionally. The session will conclude with some coaching AND mentoring practice so you can feel the difference!

Here’s what’s changing: the workforce, the workplace, organizational culture, and work processes. In other words, who we work with, where we work, the values and structure of the organizations we work in and how we get our work done. Do you have the resilience, the attitude and the skills to ride these waves of change successfully? Take a close look at how these four areas of change are relevant for you and how you can harness new ways of working. Get tools and techniques to become more agile, resilient AND irreplaceable!

You know that one person at work who makes you crazy? Chances are, you make her or him crazy, too. That doesn’t mean that either of you is a bad person. You probably get along fine with other people. It could just be a case of temperament. Conflicting personality styles can cause misunderstandings, miscommunication, conflict and poor collaboration among team members. Understanding not only your own personality type, but others’ types as well, changes the way you work with others and the way you handle situations. You can be happier and perform better! Be ready for some “a ha” moments!

I am very happy to have attended Laura’s Executive Assistant Masterclass 2017 in Bucharest, on 8th of September. My expectations were very high, but she has very much exceeded them. Laura is a very special lady, she exudes, at the same time, confidence, power and warmth and she has a real talent to “read” you at a glance. Throughout the masterclass, which was very well documented and also very interactive, she created a very nice, relaxed and funny atmosphere, allowing us to really get to know each other and learn from one another. She shared her experiences with us, and gave us tips and tricks on how to better perform our daily tasks, but also made us feel confident and empowered and very proud of being Assistants and seeing this as our profession, where anything is possible and where you can always learn and grow, thus also supporting your Manager and the company to grow. I would like to recommend this masterclass to all assistants, for the very informative and empowering message and I would, most of all, like to thank Laura for being the tonic, optimistic person she is! :). You are a true inspiration and role model!

Laura is a tonic presence, keeping her courses animated from beginning to end! She manages to be both inspiring and aproachable. This creates an atmosphere of determination and openness around her, encouraging the exchange of ideas on one side, and on the other, it gives you the “I can make it too!” feeling, which is, in my opinion, her key strenght. There is a consistency to Laura, everything matches (her words, her attitude) and this creates a feeling of vitality and optimism, enforced by the conviction that good work always pays off.

Having worked with hundreds of professional speakers from around the world, I can undoubtedly say that Laura is one of my favorite ones! Although we had organised over ten masterclasses with Laura in five countries I am always so impatiently waiting for the next one – which is equally loved among our corporate audiences in Macedonia, Bulgaria, Serbia, Spain and Romania! Her impeccable presentations are full of phenomenal business and career advice, but also outstanding life lessons. Her enthusiasm is contagious – and there is no bigger satisfaction and fulfilment to us – event organizers, than at the end of the session looking at those smiling faces and also receiving so many ‘Thank You’ letters from our audiences afterwards!