Helen Monument

The World Administrators Alliance launched the Global Skills Matrix in September 2021 and have been talking, writing and presenting it to audiences around the world.

You may be one of the 2500 or more people who have already downloaded the Global Skills Matrix report and supporting documents. Or you may have participated in one of the 30 webinars already given.

It’s time for you to take the next step.

Helen Monument, Chair of the WA-Alliance show you how this innovative tool can work for you.

There has never been a more important time for organisations to utilise their Assistants to their full potential. Covid-19 has increased the need for management to be more agile and operating at maximum capacity. An organisation needs to ensure the ROI on their executives’ salaries is maximised. A career Assistant with clear goals and objectives, combined with opportunities for personal development and career progression is a key component for achieving this.

Take the next step and download the Global Skills Matrix Report here before the session.

Learning Outcomes

• How to use the Matrix to enhance your role and create your career path
• How to use our Role Profiles to ensure your job description is a true reflection of your daily work
• How to start the conversation with your Executive & HR about the benefits of the Matrix

Join World Administrators Alliance Chair, Helen Monument and Lucy
Brazier OBE for a discussion about the new Global Skills Matrix.

The World Administrators Alliance launched the Global Skills Matrix in September 2021 and has been talking, writing and presenting it to audiences around the world ever since.

You may be one of the 2500 or more people who have already downloaded the Global Skills Matrix report and supporting documents. Or you may have participated in one of the 40 webinars already given.

There has never been a more important time for organisations to utilise their Assistants to their full potential. Covid-19 has increased the need for management to be more agile and operating at maximum capacity. An organisation needs to ensure the ROI on their executives’ salaries is maximised. A career Assistant with clear goals and objectives, combined with opportunities for personal development and career progression is a key component for achieving this.

Take the next step and download the Global Skills Matrix Report here.

The World Administrators Alliance is a governing body for our profession, globally. It’s bi-annual World Administrators Summit is a working meeting which brings together the best and brightest minds in the Administrative Profession today. The delegates from each country discuss topics of importance to all administrative professionals and develop credible outcomes that are shared around the world.

In 2015, the need to provide a clear career progression model for the world’s assistants emerged as key to professionalising the administrative professional’s role. After six years of research, the resulting Skills Matrix has been published.

In this session, Lucy Brazier OBE talks with Helen Monument about the impact that this will have on the profession and administrative professionals across the world.

Leading a team, especially if it’s virtual, is more challenging that you think. Whether you’re already  leading a team, or gearing up to take on a leadership
role, Helen’s stories and experiences will help you gain the skills you need to make your team monumental.

Even having just one direct report can be daunting,
especially when it comes to performance management and goal setting. Helen’s many years of successful team leadership have given her insights that will show you how to get the best out of your team and to become the best team leader that you can be.

Learning Outcomes

• How to create a team charter.
• How to manage performance effectively.
• How to manage conflict in your team.
• How to use delegation to increase motivation and development.

An Assistant as a leader sounds like a  contradiction in terms. Are you leading or are you assisting the leader?

Well, if you are doing your job properly, you should be doing both. Maybe not at the same time, or in all situations, but to succeed in our ever-changing profession , the time is now for you, the Assistant, to develop those leadership traits shown by your Executives and to become the leader you need to be, to be the best Assistant you can be.

Helen will look at authenticity, influence, delegation and resilience and she’ll share her stories about the opportunities that shaped her career, moving from a secretary to a leader.

How your team of assistants can come together to be more effective, more efficient and more productive – and have more fun.

“A problem shared is a problem halved” is a well-known saying, and it’s completely true.  In this session, we will discover the power of group problem solving by using different points of view, creative thinking and removing barriers that get in the way of our solutions.

One of the most frustrating issues that Assistants talk to me about is when communication breaks down, particularly giving and receiving constructive feedback.  This session is all about practicing how to get your words across without being afraid of your emotions, without fear of reprisal and without being worried that you will damage the relationship.

Does the thought of standing up to speak in front of a group of people reduce you to a quivering jelly?  Look no further.  This workshop will give you the skills and the confidence to shine in front of an audience, to know what to put in and what to leave out and how your body and your voice will help you to tell your story with courage, conviction and confidence.

I am passionate about sharing my knowledge to motivate and inspire Assistants at all levels to be the very best that they can be. I speak at international conferences for Assistants on a variety of subjects relevant to the profession, including:

We work with executives every day, and we can learn much from their leadership styles.  In fact, using leadership skills can make us better assistants.

“Life is what happens while you’re making other plans” John Lennon wrote those words and anyone who has been through a life-changing event will know how hard it is to cope and carry on and to come back stronger than ever.

Yes, we need to recognize our strengths and refuse limitations when most of the people we work with are men, but how?

What are the invisible rules of working in a male dominated environment and how do we manage them, certainly not by becoming a man in a skirt!

How do you get a giraffe into a fridge?  Well, you probably wouldn’t want to, but it certainly takes innovative thinking.  To be successful, Assistants need to be on the lookout for different ways of doing things, that’s how you change things.  Motivation leads to creation, so free your mind, and the rest will follow.

What’s the worst decision you ever made?  Faced with the same situation today, you probably would do something very different.  So, learn how to avoid falling into the ‘it seemed like a good idea at the time’ trap.

I am very honoured to celebrate Helen Monument for her many years of service to our association. As EAPS, EUMA and now IMA, she has been involved in taking our association forward to meet the future.  She is continuously committed and engaged with our network.  With the experience and knowledge she has, she is a role model for me and many others in our profession.

Thank you for your wisdom, your personal story and your precise and inspiring language used throughout the training

You are so inspiring and authentic, the personification of some of the most important women in my life. Thank you for being yourself

I deeply enjoyed your session. Thanks to your template, I’m taking over my staff & Board of Directors meetings and this will make me A ROCK STAR!