Heather Wright

Have you ever felt that you have more to give but not enough people are listening to you?  Or that you have a brilliant point to make but you lack the power of persuasion?

This session is all about the power of influence, the psychology of persuasion and the ability to negotiate politics.

Influence is not about the loudest of most aggressive it is about understanding and planning but most people haven’t got a clue.

Heather will give you practical tips for how to understand what makes people tick and how to construct powerful phrasing that will engage others and feed into what is important to them whilst helping them take on your point of view.

Learning Outcomes

Attendees will learn:

• What it is that makes people tick and the most important “buttons” to press
• How to harness the power of words to create more compulsive points
• How to gain influence without necessarily having offical authority

Online meetings and presentations are a way of life now.  There are many bonuses but too many people end up with Zoom fatigue because the meeting isn’t run well.  It isn’t complicated to run a Zoom session that will energise and exhilarate attendees.  This session will give you some simple tips and tricks for make sure you look great running a Zoom session and, if you already know the basics, Heather will throw in some extra ideas for making sure your sessions go with a vavavavoom on Zoom.

Learning Outcomes

You will gain

• Knowledge of zoom capabilities – basic and more advanced
• Advice on what works and what is a fad that really doesn’t work
• Tips on maximizing attendee’s engagement and interaction
• Information on when to use other programmes to add an extra razzle to your dazzle

Dealing with pressure, and reducing the impact that stress has on our lives is a vital part of modern day living.  Resilience is not simply our ability to bounce back, but also our capacity to adapt in the face of challenging circumstances.  Organisations need more and more from their people whilst having a duty of care to look after their mental well-being.  The good news is that resilience isn’t a personality trait – it’s something that everyone can take steps to build, when we know how.  Heather has been helping people to develop their resilience for over 20 years and has found that once they have done this, they can grow and progress dealing with whatever comes their way, moving onwards and upwards to achieve more than they thought they could.

Research shows that emotional intelligence is the greatest differentiator between being a good manager or leader and being a great one.  It is also the key ingredient for bringing out your personal best.  We are all different in how we react to situations. Something that makes one person anxious is not big deal to someone else; or someone loses their temper when another can’t see what the issue is. This is even more difficult in the workplace if you work within or manage teams.  So in order to understand this it is vital that we learn what makes people tick and how can we can deal with our own traits and those of others?

Someone who has less talent and emotional intelligence will overcome those who have great talent but are unable to overcome their emotional blockers.  Additionally, Emotional Intelligence is essential for all the relationships we have with colleagues, friends, family and partners.

Heather will show how we can better understand ourselves and interpret others. She will show the skills of how to be more self-aware and how to manage your reactions for enhanced performance.

If you want a speech on leadership Heather can deliver it in spades.  She regularly runs courses on leadership of up to 12 days over the period of a year, so if you would like a focussed and relevant speech at your conference or workshop to cover just the right aspect of leadership, then she will tailor the session just for you from her vast array of knowledge.  You can tell her exactly what you would like to achieve by it and she will pick out just the right aspects for the most inspiring speech at your event.  Do your leaders need to increase their influencing skills, understand how to get the best out of the individuals in their team or maybe be able understand how to correct someone’s performance without demotivating them?  These are just a few of the outcomes people often ask for, you may want something different … so why not have the conversation?

Success leaves clues, Heather talks about the relevant research into what really makes teams successful.   What makes businesses that last long term, through the tough times and the rough times to come out the other end more focussed, more resilient and more successful.  Most importantly she will show you how this applies to you and your team.  Known for her practical experience in helping to build cohesive successful teams Heather will inspire you and your teams so that you know where you need to change to bring out the best in every individual member of the team.

It doesn’t matter who you are, we all have to have conversations with people that are challenging.  Some people ignore them and hope the problem will go away by itself, some grasp the bull by the horns and jump in with both feet, wishing they had thought about it a little more beforehand.  Heather puts 20 years of psychological study into four critical steps which help you to be able to say what you have to say and get the result you need to get.  It’s not as complicated as you may think, but it does take some important tips.  Once you have those you will feel better equipped to challenge even the most difficult members of your team (or even your family)!

Being right isn’t enough in this world, we need to be able to persuade others to listen to us.  It’s a harsh, but evident, fact.  Sometimes we see others that we consider less able, overtake us and wonder how it happened.  This speech will give you the keys to raising your personal impact and understanding how to better influence those you need to.  It will inspire you to step up and move forward.  You will learn to understand what makes you behave the way you do and how that will help you to increase your impact in your work life, social life and even your home life.   Greater influencing skills may be the simple key to unblocking the road ahead to help you unlock more of your potential.

Heather is an engaging, motivating and charismatic speaker. She has a mesmerizing quality that has you captured from the very beginning. Her courses and book are amazing. I would most definitely have no hesitation in recommending Heather to anyone. She puts things in perspective and helps you focus on you.

Heather has an abundance of contagious enthusiasm that demands your attention and her deep knowledge is evident through her ability to answer diverse questions in multiple ways. The topic we discussed ‘Developing Peak Performance through Positive Thinking’ could be in itself a life’s work, however Heather did a fine job of quickly creating a spark to ignite our imagination of what one may achieve and how we could help others achieve too.

Heather delivered very engaging relevant content at all the events speaking with humour and fun, and putting her message across in an easy to understand way, creating an excellent rapport with her listeners. Heather has a vast knowledge on her subject matter and is very thought provoking while being witty and engaging. Heather is a first class speaker and I would highly recommend her for any event.

Heather helped to make our event extra special with her exceptionally well delivered and received talk on resilience and mindset. The keynote speech was energising, inspiring and most importantly contained very practical techniques and tips. I would highly recommend Heather to any organisation looking for a keynote speaker.