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A short selection of courses and events related to the Processes & Procedures category you may find useful.
A practical live online programme for administrative professionals who are increasingly responsible for projects, initiatives and operational delivery. Learn how to structure projects, manage timelines and stakeholders, and use AI to speed up planning, reporting and communication. Participants also receive practical templates and a Microsoft AI Prompting Certification Badge.
Explore →An advanced, internationally recognised programme covering leadership, strategy, communication, project management and business awareness. ACEA® is designed for experienced executive assistants and administrative professionals who want to increase their impact, gain greater confidence and progress into a more senior or strategic role.
Explore →ES Tech 2026 is a one-day online event created specifically for executive assistants, personal assistants and administrative professionals who want to use technology more confidently and effectively. Across 24 hours of global learning, more than 20 international trainers will share practical guidance on AI, automation, digital productivity and modern workplace tools. Attendees will learn how to reduce repetitive work, improve digital workflows and make technology a genuine advantage in their role. All sessions are available to replay for 30 days, and attendees will receive practical resources and a certificate of attendance.
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