Personal Development
Issue: March / April 2016

Say it Loud, Say it Proud

By - March 25, 2016

Let’s banish the self-doubt and share our achievements with pride, says Claire Lister
Personal Development
Issue: January / February 2016

New Year – Same You


By - January 25, 2016

What could you learn, build upon or do better in the New Year? asks Claire Lister
Opinion
Issue: November / December 2015

Rugby Balls, Juggling Balls and Breaking Balls

By - November 25, 2015

Clare Lister is not happy about England Rugby’s World Cup performance but she has realised that business can learn a lot from sport
Technology
Issue: September / October 2015

The (Not So) Secret Diary of Blogger

By - September 25, 2015

Unravelling the mysteries of online blogging… For some of us, the world of blogging is a myriad of jargon – microblogging, widgets and SEO – just what exactly does it all mean, why should we share our innermost thoughts and just how do people make money out of “a hobby”? More importantly why, as PAs,... Read more »
Technology
Issue: July / August 2015

Up Your Social Media Ante

By - July 25, 2015

Top tips on top tweets It’s official, social media has taken over the world. No longer a tool strictly used to keep in touch with friends and family across the globe, today social media is a vital business and communication tool which is heavily relied upon each day by billions of professionals to build connections, network... Read more »
Productivity
Issue: May / June 2015

Stay Sane and Delegate

By - May 25, 2015

For some, the word delegation is not a word which often falls in to their work life vocabulary. Tainted with the philosophy of “if you want something doing properly, do it yourself” or the apprehension at the thought of passing work on to someone else, who already has their own workload to be getting on... Read more »
Communication
Issue: March / April 2015

Managing Your Boss

By - March 25, 2015

Time and time again I hear from PAs how they struggle to find a way to work with their executives. With the constant demands and complexities of your role, the last thing you need is a resistant executive, who slows you down, and obstructs your ability to assist and work with them to the best... Read more »
Leadership
Issue: January / February 2015

Think Like a Leader and Become Your Own Boss

By - January 25, 2015

2015 is here, and now is the perfect time to reflect on how the last 12 months have been for us, and how we can prepare ourselves for the year ahead. 2014 was undoubtedly a great year for the profession; not only as it was the International Year of the Secretary and Administrative Assistant (IYOTSA),... Read more »
Leadership
Issue: November / December 2014

#CareerSelfie: Assist, Manage and Lead

By - November 25, 2014

As we all know, 2014 is the International Year of the Secretary and Admin Assistant (IYOTSA), and presents the perfect opportunity to really get to grips with how much the role of the assistant has evolved not only over the last five years since the recession, but over the last 30 years. It’s also a... Read more »
Communication
Issue: September / October 2014

Speak Up and Stand Out

By - September 25, 2014

Finding your voice can often be one of the hardest things to accomplish during your life, let alone your career. It becomes evident as we mature, that being listened to is very different to being heard. Being heard is about how you communicate, how confident and assertive you need to be to deliver your message,... Read more »
Communication
Issue: July / August 2014

A New Breed of Marketeers

By - July 25, 2014

Would you class yourself as a Marketeer? No? Well you should! With recent economic struggles and rapid advances in technology, roles across every sector have changed. But none so much as that of the PA. With technology ensuring that life moves faster than lightning, you may have found that you are now taking on projects... Read more »
Processes & Procedures
Issue: May / June 2014

No – Not as Bad as It Sounds

By - May 25, 2014

No! A simple two-letter word which can often be one of the hardest to say when it comes to our careers explains Claire Lister
Leadership
Issue: March / April 2014

Make Your Career Count

By - March 25, 2014

As an accountant by practice, figures speak volumes to me. From examining new markets to identifying the feasibility of projects and reviewing our team expansion plans and assessing successes; the stats, numbers and digits all need to add up. For many, the thought of mathematical equations, or statistical reports can bring on a cold sweat.... Read more »
Technology
Issue: January / February 2014

New Year New Office: Improve your Outlook for 2014

By - January 25, 2014

Each year, most of us start the New Year in the same fashion: looking back over the last few years, trying to focus our direction in life and writing those all-important resolutions. Yet how many of us actually put personal development on that list? How many of us look at the ways in which we... Read more »
Personal Development
Issue: September / October 2013

In Cruise Control, Stalling or Coasting Out of Gear?

By - September 25, 2013

Being the driving force behind a business or individual, facing a multitude of responsibilities and adapting to situations to suit the needs of a business is a common element of most EA and PA roles. Yet no two people are the same
 it’s a crazy thought when you really begin to dissect the characteristics of... Read more »
Health & Wellbeing
Issue: July / August 2013

Sun, Sand, Sea and Stress


By - July 23, 2013

Claire Lister, MD of Pitman Training Group, offers her approach to proactively dealing with holiday hell Holiday season is approaching. It’s great to have the excitement of time out in the sun to keep us going and essential to have time to switch off, and enjoy time with family and friends. It’s also the perfect... Read more »